Policies

  • No cash/debit deposits
  • Checks are not accepted
  • Children 17 and under stay free
  • Proof of age may be required at check-in
  • Valid credit card with photo I.D. required at check-in
  • Higher rates may apply for holidays and special events
  • A $500 fee per day will be charged for smoking in a non-smoking room
  • Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc.) may be accepted at the hotel’s discretion. Pet rate is $20 CAD per day with a $100 CAD per week maximum. A refundable cleaning & damage deposit of $50 CAD is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.

Third Party Authorization Forms

For security purposes, a completed Credit Card Authorization form is required for stays using a credit card not under the registered guests’ name.

Please visit www.mmgportal.com and complete the online Credit Card Authorization form in order for us to process your credit card.

Guests will not be able to check-in using a third party credit card until the completed online Credit Card Authorization form is received. 

Be advised that by entering your credit card information does not constitute a reservation at the selected hotel property. You must still contact the hotel directly to book your reservation needs via the following options; by phone, hotel website, or your travel agent. 

If you have any questions, please do not hesitate to contact us at (780)470-3800.

 

Direct Billing Accounts

Thank you for your interest in establishing credit with BEST WESTERN PLUS The Inn at St. Albert.

In order for us to service your request properly, please complete the Application for Credit and send it attention to the General Manager at gm@bestwesternstalbert.com

Please allow up to four weeks for processing and before making a reservation using your direct billing account. Once the application is approved, you will receive confirmation from the General Manger directly by email or phone.

If you have any questions, please do not hesitate to contact us at (780)470-3800.

 

Awards

The Best Western Plus The Inn at St.Albert is pleased to have received the following awards, honoring our hotel and the staff who welcome you.

  • 2016 - TripAdvisor Certificate of Excellence awarded by TripAdvisor
  • 2015/2016 Housekeeping Award awarded by the Alberta Hotel and Lodging Association
  • Best Western's Director's Award: Top 5% for Quality Assurance awarded by Best Western International, March 2016

 

 

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